User Hint

Welcome!

This site will help you obtain a forgotten user name and/or password in 3 easy steps.


Step 1:

Submit your user name and/or email address on the next screen.


Step 2:

If the user name and/or email address you provide matches one in our system, we will send you an email with further instructions.


Step 3:

Follow the instructions in the email to reset your password.




Note: If you have not set up your hint question and hint answer, please contact the KETS Service Desk via email at ketshelp@education.ky.gov or via phone at (866) 538-7435 (toll free) or (502) 564-2002 to obtain your user name and/or password.