This site will help you obtain a forgotten user name and/or password in 3 easy steps.
Submit your user name and/or e-mail address on the next screen.
If the user name and/or e-mail address you provide matches one in our system, we will send you an
e-mail with further instructions.
Follow the instructions in e-mail to reset your password.
Note: If you have not set up your hint question and hint answer, please contact the KETS Service Desk
via e-mail at email@example.com or via phone at (866) 538-7435 (toll free) or
(502) 564-2002 to obtain your user name and/or password.
Help desk support for EPSB web applications, such as My Profile and KTIP, is available at (888) 598-7667 (toll free) or
(502) 564-4606 or by e-mail at firstname.lastname@example.org