This site will help you obtain a forgotten user name and/or password in 3 easy steps.
Submit your user name and/or email address on the next screen.
If the user name and/or email address you provide matches one in our system, we will send you an
email with further instructions.
Follow the instructions in the email to reset your password.
Note: If you have not set up your hint question and hint answer, please contact the
KETS Service Desk
via email at
ketshelp@education.ky.gov or via phone at (866) 538-7435 (toll free) or
(502) 564-2002 to obtain your user name and/or password.
Help desk support for
EPSB web applications, such as My Profile and KTIP, is available at (888) 598-7667 (toll free) or
(502) 564-4606 or by email at
KDElicensure@education.ky.gov
